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This week the number of FloatMe customer service requests is much higher than usual.
FloatMe

FloatMe Reviews

floatme.com
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FloatMe Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

FloatMe has 1.4 star rating from 162 reviews; consumers are mostly dissatisfied and the rating distribution is heavily unfavorable.

Key Takeaways for Future Customers

  • FloatMe reviews report recurring billing for memberships and issues with cash advance delivery.
  • Many mention difficulty reaching customer service and seeking refunds for unauthorized charges.
  • Expect subscription fees of about $4.99–$6.99 and potential login or verification problems.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing errors, double charges, and refund delays.
  • Unreachable customer service and no phone support reported.
  • Failure to provide promised cash advance services and account access problems.

Positive Feedback

Positive mentions are rare; a few users report receiving advances in the past.

View full overview ›

Media from reviews

FloatMe - Fraudulent Activity
FloatMe - Charges in my accountFloatMe - Why am I being charged when I do t have thisFloatMe - Try to get my money back. That was took it off my accountFloatMe - MembershipFloatMe - Review in Financial Services category  from Houston,  TexasFloatMe - Membership
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Show reviews that mention
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Melanie B Byv
map-marker Lake Charles, Louisiana

Refunde

I was charged a $6.99 membership fee, but I've tried twice to get money from FloatMe, and they couldn't give me any. So if you can't FloatMe any money, but you're charging me a $6.99 fee, then I want a refund.

Loss:
$6

Preferred solution: Full refund

User's recommendation: No

View full review
Shavelle B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Try to get my money back. That was took it off my account

AI Highlights
  • - Account deleted and subscription canceled; charges occurred.
  • - No money received; requests refund of charged amount for food relief.
FloatMe - Try to get my money back. That was took it off my account

Hi, I'm deleted and subscribe unsubscribed. This account a long time as of last year as 08 /25/2025 i don't understand why you should take money off my account.

I didn't get any money from you so I would like all my money that was taken off back. That was money for food for me and my kids. And now I cannot buy any food.

We are homeless and I need that money for food. It was embarrassing to go on a store and cannot pay

User's recommendation: Want my money back

View full review
Saundra W Muc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Canton, Michigan

Membership

FloatMe - Membership

I didn't authorize a membership with you. I wish not to accept a membership with you, so please cancel this membership. Please, I have nothing else to say.

Preferred solution: Full refund

View full review
Jamesy H
map-marker Philadelphia, Pennsylvania

Membership

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FloatMe - Membership

I want to cancel a transaction that I never authorized. Please cancel it now.

Return my money. I never signed up for a membership.

Loss:
$6

Preferred solution: Full refund

View full review
Theodore H Lgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is about the third or fourth time...

FloatMe - This is about the third or fourth time...
Updated by user Jul 31, 2026

I would never use this company at all. I never gave them authorization to take money from my account.they took money out of my account without authorization and refused to refund my money back to my account

Original review Jul 14, 2026

This is about the third or fourth time money has been removed from my account, and I want it returned to me immediately. My name is Theodore Harmon, and my phone number is 502-579-****. Someone needs to contact me immediately.

Loss:
$4
Cons:
  • Take money from your account without your authorization

Preferred solution: Full refund

View full review
Dorina Fzn
map-marker Irving, Texas

I don’t know wat this service is n they took money out ny account

FloatMe - I don’t know wat this service is n they took money out ny account

I js send it he fee not sure if wat the service is but I would like my money bk n cancel watever subscription this may be I do not want nor recall applying i dont even know what yall do or provide

Loss:
$4
Cons:
  • Not sure

Preferred solution: Full refund

View full review
Jennifer N Qil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Louis, Missouri

Charging me

AI Highlights
  • - Two unauthorized float me charges of 499 on July 3.
  • - Card shut down, overdraft from charges.
  • - No subscription; want refund and cancellation.
FloatMe - Charging me
FloatMe - Charging me - Image 2

I like the money refunded to my account that came out on the 3rd of July for two charges for float me for 499 each. Because of this, I had to shut down my card, and I also overdrafted.

I am stating that this is unauthorized transactions. I don't have a subscription, and I don't want a subscription. I should not be getting charged. I simply tried it out; it should have been canceled.

This shouldn't be occurring!

At this point, I'm so upset I feel like I'm going to call the Better Business Bureau and Attorney General's office for transactions that are unauthorized. I would like my money refunded.

Loss:
$34
Cons:
  • Money unathorzed from my account causing overdraft and i dont even have this sevice nor have i ever used

Preferred solution: Full refund

View full review
Paula M Uxe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud on my account

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FloatMe - Fraud on my account

Someone hacked me and set up Floatme without my authorization. This is fraud and I need someone to reach out to me 229-344-**** or email pmcgee53@***.com thank you Paula McGee

Loss:
$23

Preferred solution: Full refund

View full review
Maurice H Pgk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why do yall keep talking money out my acct

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FloatMe - Why do yall keep talking money out my acct

Money is steadily being taken out of my bank account from Float Me, and I don't know what Float Me is. Y'all have been taking it, and I want all my *** money back! Call me back at ***.

Loss:
$200

Preferred solution: Full refund

View full review
Anonymous
map-marker Houston, Texas

FloatMe - Review in Financial Services category from Houston, Texas

FloatMe - Review in Financial Services category  from Houston,  Texas

Hi. My name is Yolanda Wheeler.

I had got 21 time from y'all, and now I'm waiting on a new bank card to come in. And it'll be here in two days, but I need the money by I need the money today, and I'm trying to see if I can get, you know, the 50. Y'all got my bank account.

So could you please see what y'all can do? Thank you.

View full review
Rebecca C Mlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Morristown, Tennessee

Im locked out code says unatherized...

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FloatMe - Im locked out code says unatherized...
Updated by user Jun 19, 2026

Difficult

Original review Jun 19, 2026

I'm locked out. The code says unauthorized, and this has been recurring.

I need your help logging into the app. If you could assist me, that would help a lot.

Pros:
  • I dont know yet
Cons:
  • Ive never been able to get the codes to work on logging in

Preferred solution: 50 dollers

User's recommendation: Be patient

View full review
Michael H Mbm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Over charging my account

AI Highlights
  • - Charged $30 three times in 7 days, funds were taken.
  • - Cannot reach support by phone, and the email response was vague, while the bank was contacted.

I have been charged three times in the last 7 days for a $30 advance. I've been charged $30 three different times, and the money was taken from my account three different times.

It's ridiculous. Then I tried to get somebody on the phone, and what a surprise, you can't get anybody on the phone. I sent an email to customer service, and I got some vague, bogus email back talking about understanding my concerns. You guys are scamming people.

I read the reviews online; that's why you can't get anybody on the phone. My bank contacted me today wanting to know why you guys were taking another charge out of my account, so now you can just deal with my bank.

Loss:
$60

Preferred solution: Full refund

User's recommendation: Do not use this service even if you need to borrow money because you're on your deathbed they will rip you off

View full review
Brian B Lvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cash advance won’t work

Cash advance says error, says it's available but won't work. These guys take your money but don't help. Ridiculous.

Loss:
$30

Preferred solution: Full refund

User's recommendation: Don’t use this service

View full review
Leteechia C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My card was changed twice 4.99

My card was charged twice 4,99 I need to unsubscribe and my money back on my card and please dont charge my card again i

Loss:
$4

Preferred solution: Full refund

View full review
Aaron S Qij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges

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Nothing happened. They don't offer phone support at this time. No resolution for multiple charges on the same day from this company.

Loss:
$9

Preferred solution: Full refund

User's recommendation: They are a rip off

View full review
Carlena R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Summerfield, Florida

CANNOT REACH CUSTOMER SERVICE

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AI Highlights
  • - I paid the float early; the app shows it paid off, processing takes 2-3 days, blocking the next float tier, and I want the funds ASAP.

I paid my borrowed float back earlier than expected. It's been telling me since the 1st that my float was paid off, but it takes 2-3 business days to process.

Well, today is the 9th...

Because this payment notification is displaying like this in the app, I'm blocked from getting the next tier of a float, and I want to get the money ASAP. This is a horrible customer service experience with them and in general.

Loss:
$100

Preferred solution: A NEW FLOAT

User's recommendation: Do not start acct bc you're never gonna have customer service if you end needing it

View full review

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