Anonymous
map-marker Charlotte, North Carolina

Bad service

Floatme has a terrible setup & take money whenever they want but limit your access on how you receive your money & you cant contact them unless its thru email
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Anonymous
map-marker Miami, Florida

I want cancel my account

I have uninstalled the app and yall still taking the $ 2.99 out my account please get back in contact with me
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Tynesha Mxj

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Fraud

I have not requested this so I need a call back return funds and unsubscribe immediately 704-830-****
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Dawn R Zwk

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Verified Reviewer

To cancel my membership and not take money out of my bank

The phones weren't available so I left a review. Hopefully they stop my membership and stop taking out from my bank
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Loss:
$199

Preferred solution: Cancel my membership

Shawn H Upt

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Verified Reviewer

Worst customer experience

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FloatMe - Worst customer experience
Original review Jun 30, 2023
Gave me a float of $20. They sent it to the wrong debit card. ( A card I've never used or have access to) Been sending in requests for help for over a week now. Instead of contacting me back, they took out 2 months membership fees. Only thing I see now on the app is that I have to pay back the float of $20 with a $4 fee added on. Even though I never received it. Such a sad sad company .
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Loss:
$4
Pros:
  • No pros all u do is take money
Cons:
  • Poorly designed app
  • You will never hear back from costumer service
  • Steal money

Preferred solution: Apology

User's recommendation: Please stay away from this company. Unless you like being ripped off.

Shirley L Lwp
map-marker Troy, Pennsylvania

No account made

I never had a float me acct ,I keep getting charges on my chime account I'm asking that you stop taking money from this account thank you Mrs s lubitz
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Anonymous
map-marker Anniston, Alabama

Taking money from my account without my permission I've canceled this service and I did report them to my bank

Taking money from my account without my permission I've do not need their services and I reported this
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Karrie S Nog

Charges to my account

Yall been charging my account for over a year monthly I just noticed I do not know why but Ive never used yall so please Im not even to use yall my account gets no direct deposit Im asking to refund ever penny u have taking please thank u 562336****. Karrie sartin email is sartinkarrieann @***.com
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Loss:
$45
Cons:
  • Been charging

Preferred solution: Full refund

Ronald B Dfh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Stealing money even though account is closed

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FloatMe - Stealing money even though account is closed
FloatMe - Stealing money even though account is closed - Image 2
They keep on charging my account even though it's closed and they have no customer service. Crookssss
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Loss:
$36

Preferred solution: Full refund

User's recommendation: They are crooks. Do not use they are crooks

Claribel R Ugd

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Verified Reviewer
| map-marker Tampa, Florida

Charged account with out permission again.

Updated by user Oct 25, 2023

They keep pull7ng money out of my bank account. But they won't give me a cash advance...Highway robbery

Original review Oct 18, 2023
I had already shut this account down. 2 times you have charged me again. So you out my money back and leave my account alone ir I will report you.
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Marcus G Mbs

I AM NOT SATISFIED WITH FLOAT ME,!!!!

I need a live representative because you charged me $1.99 & i never got a loan and was charged twice from my bank $29.00 for returned check fees!!!
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Loss:
$59

Preferred solution: Full refund

Anonymous
map-marker Irvine, California

Horrible you can't cancel your account

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Ridiculous, I have tried and tried to close my account, and you keep charging me. I've dm'd you. I've emailed and I keep getting charged
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User's recommendation: Don't do it

Craig R Mmt

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Verified Reviewer

Fraudulent Charges

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FloatMe - Fraudulent Charges

warning warning warning

I signed up for float me, as I was going through the whole process the results stated that I am on a waiting list and they will notify me. Recently my bank notified me that they are charging me and have been charging me $2 each month.

I have tried to contact them many many times to refund all the fees since they have provided no service and still I am on a waiting list.

They are very quick to debit my bank account for their fees but they do not respond to emails or messages sent through their app. Do not under any circumstances do business with this organization I believe it to be a scam and don't do as I did do not give your bank information as they will empty your bank account

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Loss:
$8

Preferred solution: Full refund

User's recommendation: If you do business with this company you will soon be writing a pissed consumer come next

Anay Iwm

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Verified Reviewer

Stop taking money out of my,NOW

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You better stop taking money out of my account, or I will be contacting the BBB. My email is stevebowling727@***.com So please STOP
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Loss:
$2
Pros:
  • Have no pros

Preferred solution: Full refund

User's recommendation: Don’t do it

Anonymous
map-marker Indianapolis, Indiana

I signed up with the company forgot my password and I can't get back in I've been with a company almost a year and haven't did any activity because I can't get into my account

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I can't get into my account I need help my password Jason the reset password app to my phone and I can't receive
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User's recommendation: Not good